Online Services

We’re excited to offer online association Web services by AssociationVoice. We consider the service a valuable communication and productivity tool for boards, committees, and residents. With the proliferation of connected members, it’s a solution that pays for itself.

Our online services will help you to instantly, efficiently, and economically:

  • Distribute association information and documents
  • Target and send group emails and mailings
  • Collect resident information and requests
  • Collect assessment payments and fees
  • Support resident self-service and access to information
  • Optimize use of volunteer time and resources
  • Provide education on procedures and rules

We hope you’ll take advantage of this new service. If you have any questions or would like additional information, please contact your association’s manager.

Online Service Features

Our “Smart Web” service by AssociationVoice was created to bring convenience, savings, easy access to information, and management efficiency to community associations, their professional managers and staff, their board of directors, committees, and volunteers, and their residents. The service has been designed to be easy-to-use, easy-to-update, and to provide extensive search capabilities.

Management Office
Online Resource Center
Search Assistant
Messenger Service
Newsletter Publisher
Calendar
Do-it-yourself Web Publishing
Directory
Classifieds
Discussion Forums
Private and Secure
Management Office

Management Office puts your management office online to provide you with more convenience and an office that never closes. Residents may fill out Service Requests, – and other common forms, while information entered can be sent directly to any email account, pager, cell phone, palm pilot or downloaded into your management system. Residents can even pay their dues and fees all online.

Online Resource Center

The Resource Center offers a secure, easy-to-organize, centralized location for important documents such as covenants and bylaws, board and committee meeting minutes, newsletters, and more. Your association information is in one place – online and available 24 hours a day, 7 days a week.

Search Assistant

The Search Assistant helps boards, committees, and residents easily find exactly what they are looking for – quickly. Employing sophisticated search capabilities, the Search Assistant hunts through the entire association archives and resources, bringing the answers directly to your fingertips – no more paging through documents when its online and easy to find.

Messenger Service

Use the Messenger Service to notify individual residents, board members, or committee members of matters requiring immediate attention; to send a reminder about an upcoming event; and to distribute documents electronically (governing documents, newsletters, etc.). Those with email receive your message instantly – those without email can continue to receive your message through traditional mail with the mail merge capabilities of the Messenger Service.

Newsletter Publisher

An online newsletter publisher allows you to keep residents up-to-date about what’s happening in their community – sent directly to Residents’ email without the expense of printing and postage.

Calendar

A community calendar allows managers, staff, and board and committee chairs to schedule meetings, reserve association facilities, and provide detailed information about upcoming events, complete with event sign-up and volunteer forms.

Do-it-yourself Web Publishing

Do-it-yourself WebPublishing capabilities allow you to control the content and design of your site. Add new pages and/or sections to address frequently asked questions, community amenities or other informational needs. You can even create an online brochure about your community, its amenities, and available real estate listings with maps and directions.

Directory

Need to call a neighbor? Go online to the searchable directory for contact information such as names, email, phone numbers, etc. Neighbors can also voluntarily share information about themselves and seek other neighbors with common interests such as favorite sports teams, hobbies, clubs, etc. And since the website is secured and password protected, only association members will have access to this information.

Classifieds

Go to the classified section to find out about garage sales, babysitters, house cleaners or deals available to the community.

Discussion Forums

Invitation-based discussion forums provide a vehicle for secure online collaboration where managers, staff, residents, boards, committees, etc. can share knowledge, ask questions, and get answers privately, within each group.

Private and Secure

Protect your residents’ and tenants’ private and confidential data with our security system. You determine what information needs to be secured and who should have access to it. Our advanced security system even allows you to decide who is authorized to add new information to the site on a feature-by-feature basis.

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